Staying connected @ Sea: Cellular Phone Service & Texting
Welcome to Freestyle Cruising
It's the freedom to communicate from anywhere in the world. Norwegian Cruise Line is more than just access to nearly everything under the sun. It's the freedom to choose how you'd like to enjoy it all.Cellular Phone Service & Texting at Sea
Freestyle Cellular Service
Norwegian Cruise Line guests can make and receive calls, send and receive text messages and read emails and surf the web on their own cell phones and mobile devices just as they do on land when the ship is at sea with the Freestyle Cellular Service. Staying in touch with family and friends when cruising has never been so easy. Please note this service in the US and the Caribbean is available once the ship is 12 miles from shore, but not while in port. In the European Union, service is available when the ship is 2 nautical miles from shore.
Questions and Answers
Q: Is Cell Service available in port?
A:Only from shore side cellular towers, as the cellular connectivity onboard is turned off while the ship is in port.
Q: Can I make calls to shore without my cell phone?
A: Yes, right from your cabin telephone to anywhere in the world. These calls will be billed to your onboard account at applicable ship-to-shore rates.
Q: How much will I be charged if I use my cell phone onboard?
A:The rates vary according to cellular phone carrier and the pricing / roaming plan which you have established with them directly. The charges incurred will appear on your normal mobile carrier's bill you receive at home. For more information on pricing contact your carrier. For more information on the service and how it works please visit the following link: http://www.cellularatsea.com/roaming.htm
Q: Can my family call me onboard?
A: Yes, Norwegian Cruise Line guests can also be contacted on our ships by calling the guests cell phone number. The service works just as it does on land. If the party does not answer a voice message can be left on the phone and later retrieved by the guest. In addition guests can also be contacted on our ships by calling 1.888.NCSHIPS (1.888.627.4477) from the USA. For the rest of the world please dial 1.732.335.3280. When guests are contacted with the ship via satellite, they can be reached directly, if they are in their stateroom. If not, a message about the incoming call will be delivered to their stateroom and then they can call back the shoreside party.
